Breakdown cover maths
So, I’m getting rather fed up with the AA taking the michael every year with their renewals. Yes, I gather the RAC are just as bad but I think they need to realise their customers aren’t stupid, know exactly what they are playing at, and can do the maths.
I want to highlight what I think is a particularly dirty trick, making something look like a free perk when it’s anything but.
So here’s some numbers:
This is for a single car policy covering Roadside, Home Start and Relay starting July 2012 paying annually for a year up front. (The monthly option is 10% more expensive, go figure). Numbers rounded to pounds.
<ul><li>Renewal through the post: £135</li><li>Matching RAC cover (checked online & by phone): £101</li><li>AA online price for new customers: £92 - (so much for 6 years loyalty, a £43 kick in the teeth)</li><li>AA phone price: £116</li><li>AA phone price without gold membership “benefits”: £89</li></ul>
That means, the AA are pricing their gold benefits at £27 even though they look like they are free on the renewal letter! Some cheek.
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</div><div class="separator" style="clear: both; text-align: left;">I queried the details of this so called benefit and established the following:</div><div class="separator" style="clear: both; text-align: left;"></div><ul><li>“Accident Management” - means being towed by the AA after an accident (something you may be covered for under your car insurance policy)</li><li>European Breakdown Cover - only useful if you are going abroad (obviously), did you really want to be paying for it?</li><li>“Family Associates Cover for under 17s” - something about teenagers, I don’t have any so not very useful to me</li><li>Key Insurance - this could be valuable, but £27/year sounds like very expensive insurance to me even though they are expensive items to replace.</li><li>Legal Advice - Included as standard! So not a gold benefit at all. Weasels.</li><li>Technical Advice - Included as standard! See above. Still weasels.</li></ul><div>
</div><div>So it turns out that the supposed discount of £44.90 on the posted renewal was actually a £46 insult to my intelligence.</div>
I’m no money saving expert, but that’s outrageous.
AA Gold member benefits, the real cost
Breakdown cover maths