Cahoot just managed to cost me 80 pounds, in a day.
==============================
To: service.relationship.team@cahoot.com
Subject: Banking error.
Hello,
You've bounced three transactions on my current account and charged me £60 all on the 12th Jan. Despite there being a transfer to cover the whole amount made on the same day.
I am very annoyed and will be leaving cahoot unless this is resolved to my satisfaction.
Please refund the £60 to my account immediately and make arrangements to cover charges I will receive for the three failed transactions, plus a small sum to cover the expenses I will incur in dealing with BT, Egg & Student Loans Co.
Egg will charge £20.
I have yet to contact BT and Student Loans Co, but doubtless sorting this out will be a problem.
Yours
Tim Abell.
--------------------
Edit:
After much email ping pong they finally refunded the 60 quid they charged me. Still moving banks tho.